ipl2 Student Volunteer

Prior to my internship, I volunteered at the ipl2 as a Student Volunteer, answering ready reference and research questions.  These provided a good introduction to more advanced reference work that I would later handle.  

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Sample reference questions:

How to protect computers from viruses?

What is being done to combat human trafficking in the US, Canada, and the UK?

Where can I find a poem about a firefly by Jack Kent or Jack Kemp?

Why is grass green?